Software installation, license activation procedures, software licensing and maintenance options.
Enable License Log
Wednesday, 30 July 2025
In certain cases issues with the license can occur and logging is needed to pinpoint what the issue is. Instructions to Change License Files Path:
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Change License Files Path
Wednesday, 30 July 2025
In some cases changing the location of the license files is required due to permissions and other issues. The default location for the license files is “C:\ProgramData\Simple Software” Instructions to Change License Files Path:
License Site Update v9.2.50 and Earlier
Wednesday, 17 July 2024
With the change to the SimpleIndex licensing site, computers with SimpleIndex versions 9.2.50 and earlier need to run an update to the Windows Host file allowing the software to be activated online. This runs on each computer needing activation or deactivation and redirects to the new licensing site. When trying to activate with a version
Silent Installation Instructions
Wednesday, 17 July 2024
SimpleIndex can be deployed silently with your preferred tool. This includes the installation, registry and licensing. Please follow the instructions below.How to install SimpleIndex in silent mode? That should install SimpleIndex to the default directory as typical installation. How to set up SimpleIndex license in silent mode?
Error in Program Load: 481 – Invalid Picture
Tuesday, 06 December 2022
When opening SimpleIndex the following error appears on the splash screen and clicking OK causes SimpleIndex to close. This causes SimpleIndex not to be able to be opened at all, unless the software is “Run as Administrator”. Solution:Run a repair installation on SimpleIndex. Open the Control Panel in Windows, Select Programs and Features, select SimpleIndex
License Activation Issues
Thursday, 04 August 2022
Please refer to the Wiki Documentation for the complete Licensing & Activation reference. If using version 9.2.52 or later and there are issues with activation after opening the firewall to the website and port then two logs are needed. These logs should be sent to SimpleIndex Support Please follow these instructions for generating and sending the required log files:
Language Pack for Standard/Tesseract OCR
Monday, 01 November 2021
Please refer to the Wiki Documentation for the complete Global Settings Wizard reference. All versions of the SimpleIndex software include OCR with the Standard/Tesseract OCR engine. The SimpleIndex download only includes a limited set of languages with the installation. If the language you would like to OCR with SimpleIndex isn’t one of the languages included then you can download
What are SimpleIndex Specifications?
Tuesday, 29 June 2021
Please refer to the Wiki Documentation for the complete Installation reference. SimpleIndex 12 Specifications
Languages Supported in SimpleSoftware OCR Engines
Monday, 02 December 2019
Please refer to the Wiki Documentation for the complete Languages reference. SimpleSoftware OCR engines are using two different systems for language support. In the end languages supported by your OCR is based on your version of SimpleIndex installed, any addons (SimpleIndex Server, SimpleCoversheet, and so on) do not add any additional language support. All SimpleSoftware products have Tesseract 3.02
Start up issues with SimpleIndex
Wednesday, 18 September 2019
Please refer to the Wiki Documentation for the complete Licensing & Activation reference. If you have any sort of errors or issues or software crashes or glitches when opening SimpleIndex during the Windows splash screen it is due to a permissions issue with connecting to our licensing files. You can resolve this issue in most cases by one of
How to activate SimpleQB?
Wednesday, 04 September 2019
Please refer to the Wiki Documentation for the complete SimpleQB Installation reference. Activation Instructions SimpleQB Option A – New SimpleQB Installation: If you are installing SimpleQB on the Windows computer for the first time first download SimpleIndex from one of the following SimpleIndex Download Installation links below. SimpleQB Download Link for use with SimpleIndex v9SimpleQB Download Link for use
How to activate SimpleExport?
Wednesday, 04 September 2019
Please refer to the Wiki Documentation for the complete SimpleExport reference. Activation Instructions SimpleExport Option A – New SimpleIndex Installation: If you are installing SimpleExport on the Windows computer for the first time first download SimpleIndex from the SimpleIndex Demo Installation Link. Once the SimpleIndex software has been downloaded install the software from the downloaded installation file.
How to activate SimpleView?
Wednesday, 04 September 2019
Please refer to the Wiki Documentation for the complete SimpleView Application reference. Activation Instructions SimpleView Option A – New SimpleIndex Installation: If you are installing SimpleView on the Windows computer for the first time first download SimpleIndex from the SimpleIndex Demo Installation Link.Once the SimpleIndex software has been downloaded install the software from the downloaded installation file. During the
How to activate any Add-on or Upgrade to SimpleIndex?
Friday, 30 August 2019
Please refer to the Wiki Documentation for the complete Licensing & Activation reference. SimpleIndex Add-on Option A – New SimpleIndex Installation: If you are installing SimpleIndex on the Windows computer for the first time first download SimpleIndex from the SimpleIndex Download Page. Once the SimpleIndex software has been downloaded install the software from the downloaded installation file. During the
Workstation Activation in the Concurrent Serial Number Field
Monday, 29 July 2019
Please refer to the Wiki Documentation for the Licensing & Activation reference. If you are getting really weird activations errors where it says the license has already been activated the client has probably put the Workstation serial code in the Concurrent spot that is in the Wizard. To fix this go to the registry (regedit) here: HLM\Software\Wow6432Node\SimpleIndex\Registration Then delete
SimpleIndex License Server URL
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Licensing & Activation reference. Many corporate networks block traffic to all websites by default unless they have been specifically granted access. This is especially true in server environments. If you are having licensing issues with SimpleIndex not having access/permission through the internet to activate the software online then this access needs
Is SimpleIndex for Windows only? I’m a Mac user.
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Installation reference. Unfortunately SimpleIndex is for Windows only. This is true of most high speed document scanning applications, due to the fact that most document scanners only have Windows drivers. However, SimpleIndex can output to databases and file shares on a Mac server. The fact that it does
- Published in Licensing & Installation
How much do Simple Software products cost?
Wednesday, 28 February 2018
Click here for the latest pricing and online ordering information. You can also purchase full service solutions from one of our Authorized Dealers. Click here for a PDF version of the price list and a feature matrix that shows which features are included in each version. All applications are activated online by entering a serial
- Published in Licensing & Installation, LoanStacker, SimpleCoversheet, SimpleExport, SimpleQB, SimpleSend, SimpleView
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