Contact Us
Send us an email, use the message form below, or call us on the phone: choose the method that best suits your needs. We are in Knoxville, Tennessee, and are in the Eastern Standard Time zone.
Email us
The fastest route is email: info@simpleindex.com. If you are asking about a job that is not working, send the job configuration and a sample file with it, since we would rather look at the actual settings than guess. Or use the form below and we will reply to the address you give us.
This form cannot take attachments. If you have sample documents or a configuration file, email them to info@simpleindex.com instead.
Call us, or write to us
Phone
+1 (865) 637-8986, main office.
Paper mail
Simple Software
PO Box 548
Knoxville, TN 37901-0548
Office and deliveries
Simple Software, Meta Enterprises LLC
505 Summer Place, Suite 372
Knoxville, TN 37902
Letters and checks go to the PO Box. Anything shipped by a carrier, including scanners and parts going back to ScanStore, has to go to Summer Place, because a PO Box will not accept a UPS or FedEx delivery.
Elsewhere
LinkedIn for company news, Facebook under our ScanStore name, and YouTube, where every training video on this site is hosted.
