Tech Support E-Mail Address:
Please attach any sample images and configuration files that are relevant to your problem when e-mailing support.
COVID 19 Update
As COVID-19 has been declared a pandemic, we have reviewed our existing plans and operations to ensure we are prepared to continue operations and not just respond to a disaster. Employees are equipped to work remotely and our phone systems and operational infrastructure will continue as usual. Calls placed to our support organization will be routed to the appropriate individuals regardless of where they are physically located, and our professional services team will continue business-as-usual, as they are accustomed to working remotely. Similarly, our sales, marketing and back office staff are all equipped to work remotely, so our vendors and clients should have a seamless experience.
We are confident in our ability to deliver the quality support you expect from SimpleSoftware. As the COVID-19 situation continues to evolve, we’ll be here to help. Please reach out to your SimpleSoftware contact if there is anything we can do to support you.