General configuration and how-to articles for SimpleIndex.
Error in Program Load: 481 – Invalid Picture
Tuesday, 06 December 2022
When opening SimpleIndex the following error appears on the splash screen and clicking OK causes SimpleIndex to close. This causes SimpleIndex not to be able to be opened at all, unless the software is “Run as Administrator”. Solution:Run a repair installation on SimpleIndex. Open the Control Panel in Windows, Select Programs and Features, select SimpleIndex
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Order of Import
Tuesday, 15 November 2022
Please refer to the Wiki Documentation for the complete File Input Settings reference. SimpleIndex imports files in alphabetical order based on the filename. When importing files that start with an A-Z letter in the filename the ordering is obvious. This can be a bit more confusing when importing files that start with numbers. When importing these file names: 1,
License Activation Issues
Thursday, 04 August 2022
Please refer to the Wiki Documentation for the complete Licensing & Activation reference. If using version 9.2.52 or later and there are issues with activation after opening the firewall to the website and port then two logs are needed. These logs should be sent to SimpleIndex Support Please follow these instructions for generating and sending the required log files:
Language Pack for Standard/Tesseract OCR
Monday, 01 November 2021
Please refer to the Wiki Documentation for the complete Global Settings Wizard reference. All versions of the SimpleIndex software include OCR with the Standard/Tesseract OCR engine. The SimpleIndex download only includes a limited set of languages with the installation. If the language you would like to OCR with SimpleIndex isn’t one of the languages included then you can download
How to connect to a SharePoint Online site that uses multi-factor authentication
Thursday, 30 September 2021
Please refer to the Wiki Documentation for the complete SharePoint reference. SimpleIndex does not support multi-factor authentication to connect to a SharePoint Online site that implements it. If your admin has set up 2-step verification for your organization you’ll need to generate an app password so the app can connect to Office 365. Once you have an app password,
Remove Service in Windows 10 When Not Working in SimpleIndex Server Dialog
Thursday, 01 July 2021
Please refer to the Wiki Documentation for the complete Unattended Processing reference. Option 1 – Command Option 2 – Registry
What are SimpleIndex Specifications?
Tuesday, 29 June 2021
Please refer to the Wiki Documentation for the complete Installation reference. SimpleIndex 12 Specifications
Command Line Arguments
Wednesday, 07 April 2021
Please refer to the Wiki Documentation for the complete Command Line Interface reference. In addition to running a particular SimpleIndex Job Configuration with a command line script, other features might be required. This could be stopping dialogs from turning on, suppressing dialog boxes or passing the input or output folder to the Job. Below you
Exclude Index Field from Index Log
Tuesday, 29 December 2020
Please refer to the Wiki Documentation for the complete Index & Batch Logging reference. Many times when outputting a Log file via CSV, XML, TXT, etc. there will be index fields that are required in the Job Configuration, but not desired to be output in the Index Log. In those cases those fields can be excluded from the Index
Set Job Timeout on Server Processing Job Configurations
Tuesday, 08 December 2020
Please refer to the Wiki Documentation for the complete Unattended Processing reference. Certain Job Configurations when running as a service will stop in the middle of processing the batch. There won’t be an error in the Windows Event Viewer or in the SimpleIndex Processing Log that indicate what the issue. This can be fixed in many cases by setting
Turn Off Prompts and Pop Ups on Job Configurations
Friday, 04 December 2020
Please refer to the Wiki Documentation for the complete Job Configuration Interface reference. SimpleIndex has a variety of prompts and pop ups that must be clicked that come up by default. These are normally needed by most users to set certain options or perform certain tasks based on the Job Configuration settings that have been
Change the Font Size of Index Fields
Thursday, 03 December 2020
Please refer to the Wiki Documentation for the complete Index Fields reference. Index fields have a default 8 point font size, but this can be changed if required for visibility. You can change this by editing a registry file in the Registry Editor and set any font size you would like. To make this change follow these instructions
Connect SimpleIndex to FTP Site
Monday, 03 August 2020
Please refer to the Wiki Documentation for the complete Distributed Capture reference. SimpleIndex can import or export files that need to be or have been processed from an FTP site, but it requires that the FTP site be configured as a Windows Drive Letter. Configuring an FTP site as a Windows Drive Letter isn’t included in Windows, so third
Process Monitor/ProcMon Instructions
Tuesday, 28 July 2020
Please refer to the Wiki Documentation for the complete Processing and User Interface reference. In some cases there will be errors with SimpleIndex or issues without errors that are too general to get the information needed to fix the issue easily. When this happens a very detailed log is needed to determine what exact processes
Export Issues and Missing Images after Export
Tuesday, 16 June 2020
Please refer to the Wiki Documentation for the complete Export Settings reference. If you are having issues with the files not exporting properly or you have missing images in the export folder that should have been saved, then a registry key needs to be added to correct this. This registry key changes the export process from the faster process
FastImport to Disable Automatic Processing During Import
Thursday, 27 February 2020
Please refer to the Wiki Documentation for the complete Fast Import Interface reference. SimpleIndex has a variety of processing functions that automatically happen behind the scenes when importing documents to improve the quality and functionality of the images and processing capabilities of the software. On some occasions these extra processing functions cause delays and conflicts or aren’t
Large Documents (>500 pages) are Slow to Process
Thursday, 06 February 2020
When working with PDF image files containing a high number of pages (typically in excess of 500, but can vary by file and PC running the job) SimpleIndex may run into performance issues as it attempts to hold all of those pages in memory and perform the requested operations (full-text OCR in particular can tax
Reset SharePoint Login Information
Wednesday, 11 December 2019
Please refer to the Wiki Documentation for the complete SharePoint reference. The first time you run a SimpleIndex Job Configuration that uploads to SharePoint it will ask for your SharePoint User Name and Password. Once you enter this it saves this information and doesn’t ask for it again. If you need to change the User Name or Password for
