General configuration and how-to articles for SimpleIndex.
Can LoanStacker capture data from loan applications?
Thursday, 01 October 2026
Yes. Working with ABBYY FlexiCapture, LoanStacker can route forms such as the 1003 for OCR data extraction and upload the data to your LOS or database.
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Can LoanStacker sort loan documents into investor stack orders?
Thursday, 01 October 2026
Yes. LoanStacker sorts documents into the stack order your investor or bank requires and exports a single ordered PDF ready to submit.
Which loan origination systems does LoanStacker work with?
Thursday, 01 October 2026
LoanStacker integrates with Encompass, BytePro, NetOxygen Cirrus and most other LOS and document management systems, or runs standalone.
Which mortgage documents can LoanStacker recognize?
Thursday, 01 October 2026
LoanStacker recognizes over 400 origination and closing documents and can be taught your custom and non-standard documents.
What is LoanStacker and how does it work?
Thursday, 01 October 2026
LoanStacker automatically recognizes, names and sorts scanned mortgage documents, then files them in your LOS or document management system.
Enable License Log
Wednesday, 30 July 2025
In certain cases issues with the license can occur and logging is needed to pinpoint what the issue is. Instructions to Change License Files Path:
Change License Files Path
Wednesday, 30 July 2025
In some cases changing the location of the license files is required due to permissions and other issues. The default location for the license files is “C:\ProgramData\Simple Software” Instructions to Change License Files Path:
The ‘Microsoft.ACE.OLEDB.12.0’ provider is not registered on the local machine.
Tuesday, 29 April 2025
When connecting SimpleIndex to a Microsoft Access database that is the .accdb file type, the following Error can occur. Install the 32 bit Microsoft Access Runtime from the link below. https://www.microsoft.com/en-us/download/details.aspx?id=39358orhttp://www.scanstore.com/downloads/AccessDatabaseEngine2010.exe
License Site Update v9.2.50 and Earlier
Wednesday, 17 July 2024
With the change to the SimpleIndex licensing site, computers with SimpleIndex versions 9.2.50 and earlier need to run an update to the Windows Host file allowing the software to be activated online. This runs on each computer needing activation or deactivation and redirects to the new licensing site. When trying to activate with a version
Silent Installation Instructions
Wednesday, 17 July 2024
SimpleIndex can be deployed silently with your preferred tool. This includes the installation, registry and licensing. Please follow the instructions below.How to install SimpleIndex in silent mode? That should install SimpleIndex to the default directory as typical installation. How to set up SimpleIndex license in silent mode?
How to test if ISIS drivers work properly?
Wednesday, 29 November 2023
Unfortunately, it is very often when problems that you maybe experiencing with OCR processing are results of malfunctioning printer drivers. Here are several steps to determine whether the source of the issue is the SimpleIndex application, the driver interface provided by our vendor, or the Kodak scanner driver. If you have a few minutes and
How to test if TWAIN drivers work properly?
Wednesday, 29 November 2023
Unfortunately, it is very often when problems that you maybe experiencing with OCR processing are results of malfunctioning printer drivers. Here are several steps to determine whether the source of the issue is the SimpleIndex application, the driver interface provided by our vendor, or the Kodak scanner driver. If you have a few minutes and
How to test if TWAIN/ISIS drivers work properly?
Wednesday, 29 November 2023
Unfortunately, it is very often when problems that you maybe experiencing with OCR processing are results of malfunctioning printer drivers. Here are several steps to determine whether the source of the issue is the SimpleIndex application, the driver interface provided by our vendor, or the Kodak scanner driver. If you have a few minutes and
Clear Recent Jobs List
Wednesday, 01 November 2023
The Recent Jobs list on the main SimpleIndex screen contains the most recent Job Configurations that have been opened in SimpleIndex. This list can be cleared, so it starts adding new Job Configurations to the list fresh. To make this change follow these instructions
I have a duplex scanner. How to set up SimpleIndex to scan two sided documents automatically?
Friday, 11 August 2023
Please refer to the Wiki Documentation for the complete Scanning reference. Simplex versus Duplex scanning is a function of your scanner driver. SimpleIndex uses both TWAIN and ISIS drivers. ISIS drivers are faster for high-speed scanners and are preferred. To configure duplex on an ISIS scanner: 1 Select “Use ISIS Driver” from the Scan menu if it is
Enable Processing Log when Opening SimpleIndex
Friday, 09 June 2023
Please refer to the Wiki Documentation for the complete Process Menu reference. In certain cases issues with SimpleIndex will occur when opening the software. In many cases the SimpleIndex support team will need a processing log to diagnose what is causing the issue. In these cases the Processing Log needs to be enabled when opening SimpleIndex. Command Prompt
Database Export Error
Friday, 24 March 2023
Please refer to the Wiki Documentation for the complete Databases reference. Using SimpleIndex to connect to Access Databases with the .accdb format the Microsoft Access Database Engine 2010 is needed. When running SimpleIndex and it tries to connect to the Access Database and this driver isn’t available the error below will appear. Database Export ErrorE7A – Provider cannot be
SimpleIndex Not Autorunning Jobs
Monday, 06 February 2023
If SimpleIndex isn’t automatically running the Job Configuration after double clicking the file the the following registry settings are needed.
Prompt Before Appending with Identical Filename
Thursday, 26 January 2023
In some cases files will be exported from a batch with the same name as another file in the same output folder. In these cases it might be best to name the file with a different filename, instead of having SimpleIndex append to the existing file. This option will allow the software to prompt the
