General configuration and how-to articles for SimpleIndex.
Command Line to Auto-close SimpleIndex
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete command line interface reference. This is used to closed SimpleIndex after the job has been completed automatically. This can be useful if you only run one batch in SimpleIndex at a time and don’t need it after that batch is complete. Instructions to Auto-close SimpleIndex when Batch is complete: Alternate
Change the OCR Font or Type
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete OCR Options reference. This is used to changed the default OCR recognition font or type from the default, which is “To Be Detected”. This can be used to look for a specific type of OCR font and is especially useful for recognizing things like Dotmatrix, OCR A and OCR B.
Advanced Custom Settings
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Advanced Settings reference. The following options have been provided to address specific processing scenarios. Since these are infrequently used, they are set via the registry instead of adding them to the configuration settings. These settings are global and will affect all users and jobs on your workstation. Please contact support
Fixes for Service not Correctly Running
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Index & Batch Logging reference. If the Service stops and isn’t running properly there can be a variety of different causes for this. You can follow the procedures below to fix this in most cases. Check Event Log, which is here: Administrative Tools>Event Viewer>Windows Logs>Application Then select “Filter Current Log…”
Skip to Blank Index on Save Index
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Index & Batch Logging reference. If you would like to have SimpleIndex automatically go to the next page with a blank field and highlight that field when the Save Index button or Enter a change to the XML text of the Job Configuration is needed. This can be useful to
Stop Autorun When Double Clicking Configuration
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Settings Wizard reference. SimpleIndex jobs can be launched from an icon, just like opening a Word document saved on your desktop. However when you do this the default behavior is to automatically run the job file once it opens in SimpleIndex. If you just want to open the job without
Workstation Activation in the Concurrent Serial Number Field
Monday, 29 July 2019
Please refer to the Wiki Documentation for the Licensing & Activation reference. If you are getting really weird activations errors where it says the license has already been activated the client has probably put the Workstation serial code in the Concurrent spot that is in the Wizard. To fix this go to the registry (regedit) here: HLM\Software\Wow6432Node\SimpleIndex\Registration Then delete
Sharing Violation – Anti-Virus
Monday, 29 July 2019
If you get Sharing Violations during the processing, usually with the Temp folder, and you can’t figure out why it is probably the Anti-Virus software. Turn off the real time virus scan and it should fix it.
Continue with Post Process Command Line if Input Folder is Empty
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete command line interface reference. When running multiple jobs in a row or chain with the Post Process Command Line it is possible that an earlier Job in the process won’t have any files. This will stop the Job before reaching the Post Process step and cause later jobs not to
Overlap of SimpleView Viewer in SimpleIndex Display
Monday, 29 July 2019
Please refer to the Wiki Documentation for the SimpleView interface reference. Occasionally on certain Windows displays the SimpleView viewer sub-window in SimpleIndex will extend over the Index fields causing the user to not be able to interact with them or click Save All/Save Index or use the Mouse Actions. This seems to happen more with ultra-high resolution monitors
Sort Lists Error – HexUniControl Module
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Job File reference. If you have an error when manually changing the values in a List type index field that says “HexUniControl” then it’s an issue with the way SimpleIndex sorts the values in the list that the drop down is accessing. This sorting needs to be turned off to avoid
Troubleshooting SharePoint Permissions Issues
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete SharePoint reference. The problem was being caused by the fact that the root site on the server did not grant the users read access. For example, imagine they are trying to upload to: ” http://server/sites/mysite/test.pdf “ The user has full permissions on mysite, but if they try to access http://server/ they get
SharePoint Managed Metadata
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete SharePoint reference. If a SharePoint user has a Managed Metadata column that they need to set the value for in SimpleIndex, the value they must use is the unique ID for that metadata value, not the value itself. SharePoint 2010 To find the unique ID, go to a document library that uses the managed metadata
Using alternate database schemas
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Database reference. In SQL Server, Oracle and MySQL (among others) user logons are associated with a default “schema” that determines which tables and views they can see. Users may have access to other tables and views that aren’t in their schema. When connecting to the database these tables will show up in the
Multiple Sort Fields on Search
Monday, 29 July 2019
Please refer to the Wiki Documentation for the complete Search reference. If you have a Search/Retrieval configuration that you want to have Sort by more than one column do the following. 1. Open the configuration pad in Notepad.2. Search for the option value <SORT_FIELD>3. Normally there is one value in the section that looks like this: <SORT_FIELD>FIELD1</SORT_FIELD>4. Add the fields that

