General configuration and how-to articles for SimpleIndex.
If I have a form which is filled manually by hand, can SimpleIndex read the data from it?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Handprint Recognition reference. SimpleIndex offers two kinds of ICR (Intelligent Character Recognition) for converting printed and script handwriting to text. The Cloud OCR feature enables the Amazon AWS Textract OCR engine, that has the ability to read unconstrained print and scripted handwriting with surprisingly good accuracy. The FineReader OCR engine offers handprint recognition designed for forms processing. it
- Published in OCR
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When exporting to a database, I get the error “Multi-step operation generated errors”
Wednesday, 28 February 2018
or a text value that is longer than the maximum length of the f
- Published in Database & Retrieval
When I use an Autonumber with single-page files, only the page number is shown in the filename and not the Autonumber.
Wednesday, 28 February 2018
This happens when the autonumber is in the same format as file page numbers. By default
- Published in Export
Acrobat PDF files will not display in SimpleIndex, and when I exit the program it crashes.
Wednesday, 28 February 2018
This is a known compatibility issue between the browser plug-ins for Acrobat 6 (Full) and Acrobat 7 (Reader). When both programs are installed on the same machine, and automatic updates are applied, registration for the browser plug-in is corrupted.
Th
- Published in Fixes for Common Problems, Indexing & UI
How do I burn a CD or DVD of images from SimpleIndex, and have my users be able to view them? Is that functionality available from a full SimpleIndex license or do I need to buy additional software?
Wednesday, 28 February 2018
This feature is included in SimpleIndex at no additional cost and is called the Media Wizard.
The Media Wizard is located in the "Scan" file menu and is called Media Wizard. It allows you to burn your images, indexes, a database and a free SimpleSearc
- Published in Licensing & Installation
How do I transfer an existing SimpleIndex license to another computer?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Licensing & Activation reference. You can move the license for any Simple Software product from one computer to another using the Transfer License feature. If this is something you do frequently, there are Concurrent License options available that avoid the need to transfer the license each time you
- Published in Licensing & Installation
I accidentally clicked something and now I can’t see my image in SimpleIndex. What did I do and how can I fix it?
Wednesday, 28 February 2018
and in the middle of that sidebar are buttons that control the Mouse Action. By default the Mouse Action is set to Zoom In on the image so when you need to magnify something on an i
- Published in Fixes for Common Problems, Indexing & UI
Do you have sample jobs that I can run?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Getting Started reference. Yes! When you open SimpleIndex the Getting Started Guide pops up first. Near the bottom of that window you will find a link to several online video demonstrations. You can watch them in our SimpleIndex University section. The SimpleIndex software also includes configurations for sample
- Published in Licensing & Installation
How do you select what types of files to process?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Batch Processing Stages reference. You can tell SimpleIndex what types of files it should process and which file types to ignore. This is done by clicking “Job Options” On the “Batch” tab you will find a field labeled “Input file types or mask”. These are the file types
- Published in Import
My demo expired and I am not through evaluating. Can I extend the trial period?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Licensing & Activation reference. To extend your demo for another 30 days, select “Extend Demo” from the “Version” drop-down list on the registration screen that is displayed when you launch the application. Follow the instructions on that screen to submit the Authorization Request Code for your demo extension.
- Published in Licensing & Installation
Are installation and training options available for SimpleIndex?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Installation reference. SimpleSoftware professional services will be happy to design and configure your first scanning and indexing process free with the purchase of Annual Maintenance. We will do this online using GotoMeeting web conferencing software so you can learn to setup and use the software as we work.
- Published in Indexing & UI, Licensing & Installation
Can the original image filename be used as part of the output filename?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete File Output Settings reference. The input filename can be specified automatically by configuring a field of type “Filename”. The input file path may also be parsed by the SimpleIndex dictionary and template matching algorithms to extract data fields from the folder and file names.
- Published in Export, Import, Indexing & UI
Why are the Image File Name, Mouse Action and/or Save Index buttons are not visible on the main window?
Wednesday, 28 February 2018
There are 2 possible causes for this.
First, if your screen is set to a low resolution (less than 1024x768) there is not enough room on the screen to display all the controls. A high resolution display is recommended for scanning because it lets you s
- Published in Fixes for Common Problems, Indexing & UI
Is it possible to restrict user access to certain documents in Retrieval Mode?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Database Mode reference. If the database you use to store index information has security access features, you can use these to manage access to documents with SimpleIndex retrieval mode. In your database, create user accounts and groups and assign them the appropriate permissions to records in your document
- Published in Database & Retrieval
How do you configure OMR fields for check box recognition?
Wednesday, 28 February 2018
Please refer to the Wiki Documentation for the complete Zone settings reference. SimpleIndex supports simple checkbox recognition function that will give a field the value “1” when the amount of black pixels exceeds the specified threshold for that zone and “0” if not. To configure a field for Optical Mark Recognition, select “OMR” for the field type
- Published in Optical Mark Recognition
When I move to another page and move back, the information I typed is lost. What is happening?
Wednesday, 28 February 2018
This behavior is by design. You must click the "Save Index" button in order to save the changes you make to index fields. This allows you to easily undo mistakes.
The "Save Index" button can be hit by simply pressing Enter on your keyboard while inde
- Published in Indexing & UI
