SIGN IN YOUR ACCOUNT TO HAVE ACCESS TO DIFFERENT FEATURES

Login with Google


CREATE AN ACCOUNT FORGOT YOUR PASSWORD?

FORGOT YOUR DETAILS?

AAH, WAIT, I REMEMBER NOW!

CREATE ACCOUNT

ALREADY HAVE AN ACCOUNT?

Login with Google

QUESTIONS? CALL: 865-637-8986
  • SIGN UP
  • LOGIN

SimpleIndex

SimpleIndex

T (865) 637-8986
Email: info@simpleindex.com

SimpleIndex by SimpleSoftware
500 W Summit Hill Dr SW # 302, Knoxville, TN 37902

  • LEARN MORE
    • GENERAL INFO
      • Getting Started
      • How To Scan Documents
      • Barcode Scanning Guide
      • Searching & Viewing
      • News & Updates
      • Schedule a Web Demo
    • FEATURES
      • Streamlined Interface
      • TWAIN and ISIS Scanning
      • Dynamic OCR
      • Database Integration
      • Required Documents Check
      • Integrated & Unattended Processing
      • SharePoint Document Scanning
    • –
      • Document Classification
      • PDF & MS Office Text Parsing
      • Barcode Recognition
      • Optical Mark Recognition
      • Match Documents to Existing Data
      • Imprinting & Watermarking
      • Screenshot OCR
  • SOLUTIONS
    • General
      • All-In-One Scanning & Sorting Tool
      • Affordable Document Management
      • Instant Integration
      • Network Scanners & Copiers
      • Remote Document Capture
      • Reduce Click Charges for Data Capture
    • Specific
      • Sales Tax Exemption Forms
      • Federal Tax Returns
      • Invoice Processing
      • Material Safety Data Sheets (MSDS)
      • Patent ID and Title Extraction
      • Mortgage & Loan Documents
    • Feature Demos
      • Zone OCR with Template Matching
      • Full-Page OCR & Multi-User Workflow
      • PDF Text Processing
      • Organize Office Documents
      • Integration with RPA Bots
      • Compare with Other Solutions
  • SUITE
    • SimpleCoversheet – Print Bar Codes
    • SimpleExport – Data File Converter
    • SimpleView – Search, View & Edit
    • SimpleQB – QuickBooks Integrator
    • SimpleOCR – Freeware OCR
    • Buy Suite Apps
    • Buy Suite Bundles
  • DOWNLOAD
  • SHOP
    • COMPARE VERSIONS
    • SIMPLEINDEX WORKSTATION
      • Machine License
      • Concurrent User
      • Subscription License
    • SIMPLEINDEX SERVER
    • SUITE APPLICATIONS
    • SUITE BUNDLES
    • MAINTENANCE & RENEWALS
    • FIND A DEALER
      • Dealer Locator
      • Become a Dealer
    • CONTACT SALES
  • SUPPORT
    • WIKI HELP
    • KNOWLEDGE BASE
    • SIMPLEINDEX UNIVERSITY
      • SimpleIndex University – 100 Series
      • SimpleIndex University – 200 Series
      • SimpleIndex University – 300 Series
    • PRIVACY POLICY
    • CONTACT SUPPORT
  • My Account
    • Downloads
  • MY CART
    No products in cart.
  • Home
  • Simple Software Knowledge Base - Article
  • Fixes for Service not Correctly Running

Fixes for Service not Correctly Running

by Simple Software / Monday, 29 July 2019 / Published in Command Line Interface, Fixes for Common Problems

Fixes for Service not Correctly Running

Created OnJuly 29, 2019
bySimple Software
Print

If the ​Service stops and isn’t running properly there can be a variety of different causes for this.  You can follow the procedures below to fix this in most cases.

Check Event Log, which is here:

Administrative Tools>Event Viewer>Windows Logs>Application 

Then select “Filter Current Log…” on the right

and in the “Event sources:” field drop down pick these:  SimpleIndex, SimpleIndex Service & SimpleIndexService (and anything else that says SimpleIndex) 

Look at the errors, which will tell you why it’s not working.  

Find the Temp folder for SimpleIndex and delete any batches that are there after stopping the Service in the SimpleIndex Service Control and Options Panel  

Clear Registry of the Temp Files

HKEY_USERS\(User ID for the User Running the Service)\Software\SimpleIndex\ 

Then delete the folders for the names of the Configurations that are not starting in the Service Control Panel

  • Tweet
Tagged under: Unattended, Workflow Software

Contact Us Today!

=

Search Knowledge Base

Recent KB Articles

  • License Activation Issues
  • If it possible for index values to be keyed twice to ensure accuracy (double-key verification)?
  • In the middle of a batch that was scanned our computer is receiving an error, from that point to the end of the batch it's not saved. Is this a SimpleIndex problem or windows?
  • How do i setup Simpleindex to use a Database table field as a list file when the table is not the same as the table i am using on the Database Tab.
  • On what versions of Windows does SimpleIndex run?
  • How much do Simple Software products cost?
  • How do I use the Media Wizard to create searchable DVDs or thumb drives?
  • Is SimpleIndex for Windows only? I'm a Mac user.

Feature Cloud

TWAIN & ISIS Scanning Screenshot OCR Unattended XML PDF Archive Scanning Software Scanned Document Indexing Scanning Software Front End Scanning CSV Automatic Indexing Software MS Access Command Line Interface Document Management Software PDF Data Extraction Software Bar Codes Keyword Indexing Robotic Process Automation Office PDF Text Processing Optical Mark Recognition SharePoint Migration Watermark PDF Files Clipboard OCR Solution PDF Barcode Recognition Image Scanning File Indexing Server OCR Metadata TWAIN Scanning Software RegEx Bar Code Printing Zone OCR Scanning Coversheet Patch Code Imprinting & Watermarking TIFF PDF Annotations Search Oracle RPA SAGE SharePoint Scanning Screen Scraping OCR Required Documents Auditing Full-Text Search

Online Support Options

Check our Wiki Help, Knowledge Base and Training Videos, or Contact Support if you still need Help

How to Buy

Solutions start at just $500! Buy SimpleIndex online or from an Authorized Dealer in your area.

Authorized Dealers

Authorized DealersSimpleIndex is a great addition to any system integrator's product line. Become an Authorized Dealer.

Get a Web Demo

Get a free online demo with a scanning specialist who can configure SimpleIndex on your computer remotely.
Sign up for a demo now!

Download a Trial

SimpleIndex Trial30-day trial downloads are available for all Simple Software applications.
Download Now!

SimpleIndex Applications

SimpleIndex Applications Packaged apps built with SimpleIndex.
SimpleInvoice for AP
Sales Tax Manager
Mortgage LoanStacker
MSDS and Patents
SimpleIndex

© 2022 Meta Enterprises, LLC | Knoxville, Tennessee | A Family Owned Company
© 2022 SimpleSoftware | Consulting Services in the Field of Software as a Service

TOP
Manage Cookie Consent
We use cookies to optimize our website and our service.
Functional cookies Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}
});