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  • Simple Software Knowledge Base - Article
  • Overlap of SimpleView Viewer in SimpleIndex Display

Overlap of SimpleView Viewer in SimpleIndex Display

by Simple Software / Monday, 29 July 2019 / Published in Fixes for Common Problems, Indexing & UI

Overlap of SimpleView Viewer in SimpleIndex Display

Created OnJuly 29, 2019
bySimple Software
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Occasionally on certain Windows displays the SimpleView viewer sub-window in SimpleIndex will extend over the Index fields causing the user to not be able to interact with them or click Save All/Save Index or use the Mouse Actions. This seems to happen more with ultra-high resolution monitors like a 4K monitors or the Surface Pro. You will see something like this:

The fix for this is relatively simple by using the High DPI Scaling in Windows. You can find the instructions for this below.

Windows 10 Instructions:

  1. Open Windows File Explorer and go to this folder: C:\Program Files (x86)\SimpleIndex
  2. Find the SimpleIndex.exe
  3. Right click on the SimpleIndex.exe and then select Properties
  4. Go to the Compatibility tab
  5. Click the button called “Change high DPI settings”
  6. Check the boxes labelled “Use this setting to fix scaling problems for this program instead of the one in Settings” and “Override high DPI scaling behavior.  Scaling performed by:”

Windows 7 Instructions:

  1. Open Windows File Explorer and go to this folder: C:\Program Files (x86)\SimpleIndex
  2. Find the SimpleIndex.exe
  3. Right click on the SimpleIndex.exe and then select Properties
  4. Go to the Compatibility tab
  5. Check “Disable display scaling on high DPI settings” 

Once you make this change reopen SimpleIndex and you display will be correct.

Notes: After enabling this setting there might some oddities with the toolbars and navigation buttons, but they are all readable and working, and the menus work. The old job settings has several issues with this, but it has been replaced with the wizard which does not.

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