Certain Job Configurations when running as a service will stop in the middle of processing the batch. There won’t be an error in the Windows Event Viewer or in the SimpleIndex Processing Log that indicate what the issue. This can be fixed in many cases by setting the Job Timeout to stop the Batch after a certain number of seconds, which causes bad batches to get skipped and not to run indefinitely.
Instructions to set the Job Timeout:
- Open the Configure SimpleIndex Service.
- Select the Job Configuration that you would like to set the Job Timeout for from the list.
- Set the number of seconds that you would like to have a Batch Job end if no progress is made. We usually recommend that this be set to 60.
- Click the Save Changes button