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  • Simple Software Knowledge Base - Article

Server-based processing and configuration options for unattended OCR, bar code recognition and document indexing.

Remove Service in Windows 10 When Not Working in SimpleIndex Server Dialog

Thursday, 01 July 2021 by Alex Stewart

Option 1 – Command

  1. You can also remove services using a command line. Hold down the Windows Key, then press “R” to bring up the Run dialog.
  2. Type “SC DELETE servicename“, then press “Enter“.

Option 2 – Registry

  1. Hold down the Windows Key and press “R“.
  2. Type “regedit“, then select “OK“.
  3. Navigate to the following location in the registry:
    • HKEY_LOCAL_MACHINE
    • System
    • CurrentControlSet
    • Services
  4. There are folders under “Services” that contain each service. The “DisplayName” values in each of these folders equals the Service Name. Go through the list or use the “Edit” > “Find” menu to search for the service you wish to remove.
Server OCR
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Set Job Timeout on Server Processing Job Configurations

Tuesday, 08 December 2020 by Alex Stewart

Certain Job Configurations when running as a service will stop in the middle of processing the batch. There won’t be an error in the Windows Event Viewer or in the SimpleIndex Processing Log that indicate what the issue. This can be fixed in many cases by setting the Job Timeout to stop the Batch after a certain number of seconds, which causes bad batches to get skipped and not to run indefinitely.

Instructions to set the Job Timeout:

  1. Open the Configure SimpleIndex Service.
  2. Select the Job Configuration that you would like to set the Job Timeout for from the list.
  3. Set the number of seconds that you would like to have a Batch Job end if no progress is made. We usually recommend that this be set to 60.
  4. Click the Save Changes button
Server OCRUnattendedUnattended Processing
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How to emulate Server behavior in the client

Monday, 04 November 2019 by aaron

Due to licensing restrictions, there are some functions in SimpleIndex that behave slightly differently when running in server mode than when running interactively. Mostly the only difference is in speed but sometimes it can be difficult to tell why output is different when running unattended.

The biggest difference between client and server is with barcode configurations. Server processing always uses the DTK engine unless the Advanced Barcode Server license is enabled.

Some image conversion and processing options may also behave slightly differently, possibly affecting OCR. You can set the interactive mode to process images in the same way as the server mode by updating a registry key. You can find instructions on this below.

Instructions:

  1. Search for “regedit” on your computer.
  2. Navigate to this folder in the Registry Editor window: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SimpleIndex\Misc
  3. In the right pane of the Registry Editor window Right Click and select New>String Value
  4. Set the name of the file to this: UseServer
  5. Double click on the “UseServer” registry key, set the Value to “1” (One) and click OK.
Server OCR
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How to activate any Add-on or Upgrade to SimpleIndex?

Friday, 30 August 2019 by Simple Software

SimpleIndex Add-on Option A – New SimpleIndex Installation:

If you are installing SimpleIndex on the Windows computer for the first time first download SimpleIndex from the SimpleIndex Demo Installation Link.

Once the SimpleIndex software has been downloaded install the software from the downloaded installation file.

During the installation process you will be asked to enter your Serial Code or Serial Codes.

Single Serial Code:

Multiple Serial Codes (separate with a comma):

After you have entered your Serial Code(s) click Next to move through the installation process.

Once the installation is complete you will receive the following Window:

When you click Finish you will receive the Global Settings Wizard window to configure the general settings for SimpleIndex on the installed computer.

Move through the prompts to configure the Global Settings Wizard.  Once complete you will receive a confirmation that the License was properly activated before the software opens.

SimpleIndex Add-on Option B – SimpleIndex Already Installed:

If you have already installed the SimpleIndex software then all you need to do is Activate the demo.

Click the SimpleIndex icon on your desktop or from your Windows Start menu.

Once SimpleIndex is open go to the Help menu and Select Activate/Transfer License.

Enter your Serial Number into the “Enter Serial Number to Activate” field in the Activation Window.

Click the Activate button to activate the license.

You will receive a confirmation that the license was properly activated and your license type will be displayed next to the “License Type:” section of the Activation Window.

SimpleIndex Add-on Option C – SimpleIndex Installed on Computer Not Connected to the Internet:

If you have installed SimpleIndex on a computer that doesn’t have an internet connection an Offline Activation will need to be done.

First fully install the SimpleIndex software without activation.

Once it has been fully installed click the SimpleIndex icon on your desktop or from your Windows Start menu.

Image of the SimpleIndex Shortcut Icon

Once SimpleIndex is open go to the Help menu and select Activate/Transfer License.

Enter your Serial Number into the “Enter Serial Number to Activate” field in the Activation Window.

Click the “Offline Activation” button.

Click OK in the “SimpleIndex Offline Activation” window, which asks you to call or email for an Offline Activation.

Select the license version that you ordered in the “SimpleIndex Version” drop down.

Then either call (865) 637-8986 option 2 or email support@simpleindex.com with the Authorization Request Code.  We will the provide you with the Activation Key.

Enter the Activation Key and then click the Offline Activation button.

Maintenance is optional, but covers tech support and upgrades for the software. Please consider purchasing maintenance if you haven’t already. Please refer to Simple Software Maintenance Agreement for more information.

Automatic Indexing SoftwareFile IndexingOCROffice PDF Document IndexingOffice PDF Text ProcessingPDFPDF FormsScanned Document IndexingScanning Software
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Service Configuration Paths

Monday, 29 July 2019 by Simple Software

The paths to the configuration files that are stored in the list in the Service Control and Options panel is located in the registry here:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SimpleIndexService\Jobs

UnattendedWorkflow Software
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