Concurrent Licensing
Allows sharing or floating of licenses among multiple users. For example an office with 3 users on different shifts could purchase a single concurrent license shared at each user’s desk rather than 3 separate Workstation licenses.
You can find more of Concurrent Licenses here.
Workstation Activation in the Concurrent Serial Number Field
If you are getting really weird activations errors where it says the license has already been activated the client has probably put the Workstation serial code in the Concurrent spot that is in the Wizard.
To fix this go to the registry (regedit) here:
HLM\Software\Wow6432Node\SimpleIndex\Registration
Then delete the key called Serial
SimpleIndex License Server URL
Many corporate networks block traffic to all websites by default unless they have been specifically granted access. This is especially true in server environments.
If you are having licensing issues with SimpleIndex not having access/permission through the internet to activate the software online then this access needs to be granted by your corporate IT network managers.
This is the specific website URL that the activation server must access:
https://www.simpleindex.com/Authorize4/ChekPointService.asmx
You can just grant access to the full SimpleIndex.com domain as well.
For concurrent licenses it is necessary for the machine to be able to activate online. For workstation licenses you can work around this by doing a one-time Offline Activation instead. To do this click the Offline Activation button on the Activation screen and follow the instructions in the dialog box.
How do I transfer an existing SimpleIndex license to another computer?
You can move the license for any Simple Software product from one computer to another using the Transfer License feature.
If this is something you do frequently, there are Concurrent License options available that avoid the need to transfer the license each time you run the software on a new machine.
To transfer your license you must first deactivate the license on the currently activated computer:
1 Click on Activate/Transfer License from the Help menu
2 Select a Serial from the drop-down list
3 Click the Transfer button
4 Repeat for each Serial in the list
This will check in the license for each of these serial numbers, allowing them to be activated on another computer.
Download the demo to install on the new computer. Enter the serial number on the demo screen and click “Activate” to activate the new computer.
To activate or transfer offline, please contact Tech Support.
- Published in Licensing & Installation
How do I purchase, register and activate Simple Software products?
Simple Software products are activated online by entering a serial number in the downloadable demo and verifying the license with our server.
First you must order SimpleIndex from our online store or one of our Authorized Dealers. Click Here to order now.
We recommend to buy 1 Year of Maintenance for Simple Software products that includes upgrades and tech support from team of brilliant engineers! We will not provide support for our products if you are not current on your Maintenance contract. Please refer to Simple Software Maintenance Agreement for more information.
Once your order is processed you will be sent a serial number. In case of purchasing several licenses, only one Serial Number will be working immediately. Please give us 1-2 business days to activate the rest of them.
- Windows 10 32- or 64-bit edition, Windows 8 32- or 64-bit edition and Windows 7 32- or 64-bit edition
- Windows Server 2008 R2, Windows Server 2012, Windows Server 2016, Windows Server 2019
- A computer with a 2 GHz Intel Pentium or higher, or equivalent processor, 3 GHz recommended
- 4 GB of memory (RAM), 8 GB recommended
- 2.8 GB total hard drive space for all components
- WIA, TWAIN or ISIS scanner driver
- Web access needed for online activation
To activate choose which activation applies to you:
First time installation
Activating the Trial version
Option C – No Internet Connection (Offline Activation):
(Keep your Serial Code(s) safe, they can be used to reactivate the software or transfer to a different PC)
Installation Instructions
Option A – New SimpleIndex Installation:
If you are installing SimpleIndex on the Windows computer for the first time first download SimpleIndex from the SimpleIndex Demo Installation Link.
Once the SimpleIndex software has been downloaded install the software from the downloaded installation file.
During the installation process you will be asked to enter your Serial Code or Serial Codes.
Single Serial Code:
Multiple Serial Codes:
After you have entered your Serial Code(s) click Next to move through the installation process.
Once the installation is complete you will receive the following Window:
When you click Finish you will receive the Global Settings Wizard window to configure the general settings for SimpleIndex on the installed computer.
Move through the prompts to configure the Global Settings Wizard. Once complete you will receive a confirmation that the License was properly activated before the software opens.
Option B – SimpleIndex Demo Already Installed:
If you have already installed the SimpleIndex software then all you need to do is Activate the demo.
Click the SimpleIndex icon on your desktop or from your Windows Start menu.
Enter your Serial Number into the “Enter Serial Number to Activate” field in the Activation Window.
Click the Activate button to activate the license.
You will receive a confirmation that the license was properly activated and your license type will be displayed next to the “License Type:” section of the Activation Window.
Option C – No Internet Connection (Offline Activation):
If you have installed SimpleIndex on a computer that doesn’t have an internet connection an Offline Activation will need to be done.
First fully install the SimpleIndex software without activation.
Once it has been fully installed click the SimpleIndex icon on your desktop or from your Windows Start menu.
Enter your Serial Number into the “Enter Serial Number to Activate” field in the Activation Window.
Click the “Offline Activation” button.
Click No when you receive the Offline Activation window that asks “Have you received a license activation file yet (*.lic)?
Pick a location to save the Request File (*req) to that you can easily find.
Navigate to the folder you saved the Request File (*req) to and email it to us at info@simpleindex.com
We will then email you back the License File (*.lic) to the email address that you sent the Request File (*req) to. Save this file to a location on your computer that you can easily find.
Once you have this email and saved the License File (*.lic) reopen SimpleIndex again.
Enter your Serial Number into the “Enter Serial Number to Activate” field in the Activation Window.
Click the “Offline Activation” button.
Click Yes when you receive the Offline Activation window that asks “Have you received a license activation file yet (*.lic)?
Navigate to the folder you saved the License File (*.lic) to, select it and open it.
Close and reopen SimpleIndex and your software will be fully activated.
If online activation does not work, please call our support staff at +1 (865) 637-8986 to perform an offline activation.
Option C – No Internet Connection (Offline Activation – Pre SimpleIndex v9.2.50):
If you have installed SimpleIndex on a computer that doesn’t have an internet connection an Offline Activation will need to be done.
First fully install the SimpleIndex software without activation.
Once it has been fully installed click the SimpleIndex icon on your desktop or from your Windows Start menu.
Enter your Serial Number into the “Enter Serial Number to Activate” field in the Activation Window.
Click the “Offline Activation” button.
Click OK in the “SimpleIndex Offline Activation” window, which asks you to call or email for an Offline Activation.
Select the license version that you ordered in the “SimpleIndex Version” drop down.
Then either call (865) 637-8986 option 2 or email support@simpleindex.com with the Authorization Request Code. We will the provide you with the Activation Key.
Enter the Activation Key and then click the Offline Activation button.
If online activation does not work, please call our support staff at +1 (865) 637-8986 to perform an offline activation.
Related Links
- Published in Licensing & Installation, LoanStacker, SimpleCoversheet, SimpleExport, SimpleQB, SimpleSend, SimpleView
How are Simple Software products licensed?
All Simple Software products are licensed with three different license types:
- Workstation – Per computer license, with one license needed for each computer that runs the software.
- Concurrent – Shared license that can be installed on any number of computers, but only one computer at a time per license can run the software at a time.
- Subscription – Monthly cost with a 6 month minimum that uses the Concurrent license.
The demo version is “activated” online using a serial number generated for your organization. All licenses purchased for each application can be activated with the same serial or separate serials upon request. If there isn’t an internet connection or security blocks connection to the SimpleIndex license server and offline activation can be done.
The license can be transferred to another PC. Check out the FAQ for Activating and Transferring licenses for further details.
A Server Processing Add-on license is required when SimpleIndex is need to run automatically as a background process using the Windows Service. The Server Processing Add-on license can be added to any version of SimpleIndex to enable 1 million pages per year of unattended server processing. Additional server add-ons can be activated to add increments of 1M pages per year. There is also an Advanced Barcode Server Add-on license for running SimpleIndex as a Windows Service with an unlimited page count only for recognizing barcodes.
Click here for a PDF version of the price list and a feature matrix that shows which features are included in each version.
You can learn more about product activation here.
Related Links
- Published in Licensing & Installation